Frequently Asked Questions
How do I install a NorthBIM plugin?
After purchase, you'll receive a download link and license key via email. Download the .zip file, extract it to your Revit Addins folder (typically C:\ProgramData\Autodesk\Revit\Addins\[Year]), restart Revit, and enter your license key when prompted.
Which versions of Revit are supported?
Our plugins support Revit 2023, 2024, and 2025. Each plugin listing specifies compatible versions. We typically add support for new Revit versions within 30 days of release.
Do you offer trial versions?
Yes! Most plugins offer a 14-day free trial with full functionality. No credit card required. Simply download from the product page and select "Start Trial" when prompted for a license.
What if I need help?
All purchases include 1 year of email support and access to documentation. We typically respond within 24 hours on business days. You can contact our support team using the button below.